Using Pull

Why does Pull ask for my date of birth?

You have to be 18, and the age is checked on our server.

What do I have to fill in before I can start?

Three photos, a gym, and your name and date of birth.

Is Pull free?

Yes. Matching, messaging and the deck cost nothing.

How do I get around the app?

Four tabs: Discover, People, Messages and You.

How many photos do I need?

Three at least, and at least one has to be of you on your own.

How do I change or reorder my photos?

Hold and drag a photo to move it. Tap an empty slot to add one.

How do I answer the questions on my profile?

Pick from the library and write your own answer, up to 150 characters.

What goes in Details on my profile?

Height, weight, job, education, children, smoking and drinking. All optional.

How do I verify my photos?

A short camera check that puts a mark on your profile. It is optional.

Why does my gym matter?

People at your gym are dealt ahead of the gyms near it, and both ahead of everybody else.

How do I change where I live?

Settings, then Location. Search a place or drop a pin.

What do other people see about where I am?

A city name. Never a distance, never a map, never a pin.

Does Pull need my location turned on?

No. You can set your place by hand instead.

How many likes do I get a day?

As many as you want, on any account. Passing costs nothing.

Does the other person know I liked them?

No. A like is silent until they like you back.

Can I undo a pass?

Yes. Twice a day free, twenty on Plus, unlimited on Plus+.

Will I see someone I passed again?

After sixty days, yes. A like never comes back around.

What is the Pick on my deck?

One person a day, chosen for both of you, marked with a Pick badge.

What is a Note?

A super like fastened to one photo or one answer, carrying a line you write.

What does a Lift do?

Half an hour at the front of every deck near you.

How do I use a Lift?

Pull down on the deck. Two in a row buy the hour.

When is the best time to spend a Lift?

When the people you want are on their phones, not when you are.

What are points?

100 a day for opening Pull. Save them up and swap them for a Super Like or a Lift.

Where do I find my matches?

The Messages tab. New ones sit along the top.

How do I send a photo or a voice note?

The controls beside the message box in any conversation.

Can I unsend a message?

Yes. Hold the message and tap Unsend.

What does Unmatch do?

Ends the match and deletes the conversation for both of you.

Why has nobody written in my match?

Neither of you owes the other the first word. Pull nudges you both.

What is the difference between Plus and Plus+?

Three numbers: super likes a day, the undo cap, and Lifts a month.

What are Advanced filters?

Filter your deck by gym, sport and how often somebody trains.

How do I buy Lifts?

From the deck. They come in packs and are not part of a subscription.

How do I cancel my subscription?

Settings, then Subscription, then Cancel subscription.

How do I restore a purchase on a new phone?

Sign in with the same phone number. What you bought comes with the account.

What is incognito mode?

You can see other people. They cannot see you.

What does Show last active do?

It works both ways. Hide yours and you stop seeing everybody else's.

How do I switch between metric and imperial?

Settings, then Units. It covers height, weight and distance together.

What is in Settings?

Six groups, from your subscription to deleting your account.