I was charged after cancelling

Cancelling stops the next renewal; it does not end the term you have already paid for.

1. Open Settings, tap Subscription, and read the date under Ends or Renews.
2. If it says Renews, the cancellation did not go through. Tap Cancel subscription again.
3. If it says Ends and you were still charged, write to support.

If the charge is wrong, email support with the date and the amount.

Last updated 2026-09-07