My code is not working. What now?

Use the most recent code you were sent - asking for a new one retires the old one immediately.

1. Check you are typing the four digits from the newest text.
2. If it says the code has expired, tap Re-send code and use the new one.
3. If it says too many tries, tap Re-send code and start again.

If a fresh code still will not work, email support.

Last updated 2026-09-07